— An awarded partner for the Digital Transformation.
TOW 80, owned by DGS Group, is ServiceNow Elite Partner, the highest level of partnership expected for local players, and holds 113 mainline Certifications. In 2020 TOW 80 obtained the exclusive recognition both as the best Global Partner of the year worldwide, and as EMEA Partner of the year, and boasts more than 60 clients and more than 120 delivered projects.
TOW 80 therefore acts as a reference player to safely guide medium/large companies in the adoption of ServiceNow. The platform helps manage digital workflows for numerous and diverse business processes. It provides the infrastructure needed to perform data collection, archiving and application development on a single platform. This simplifies and facilitates communications, giving access to a single flow of information, clear and free of potential errors resulting from uncontrolled operations.
TOW 80 offers consulting, implementation, development and training for the different modules of the Now Platform, starting from the more traditional modules of IT management (IT Service Management, IT Operations Management, IT Asset Management), up to project and investment management (Strategic Portfolio Management), and Human Resources modules (HR Service Delivery), Customer Service Management (CSM) and Field Service Management (FSM), all on a single platform.