Services / Training

Training

— ServiceNow certified trainings

TRAINING ON NOW PLATFORM IN MULTIPLE MODES

TOW 80 is the only Italian Authorized Training Partner, and is therefore the only company that can provide teaching within ServiceNow courses. Exclusivity is a guarantee for customers, who can be accompanied by TOW 80 throughout the platform adoption process, from the initial concept of the project to training. The training is organized in three ways: traditional classes with lectures, virtual classrooms or “on the job” training.

CERTIFIED TRAINING

TOW 80 is the only ServiceNow partner in Italy qualified to provide teaching on the Now Platform. A team of four TOW 80 instructors has been certified to provide training within ServiceNow courses. Courses available for ServiceNow can be standard, custom, TOW schedule and/or TOW custom.
Our team offers training in all the modalities foreseen by ServiceNow courses: virtual classes, lessons in the classic frontal form. In addition, our “on the jobtraining option is available: this way, the customer receives ad hoc training, having the ability to interact directly with the different modules of the platform. With this formula, the teaching is tailored to the specific needs of the customer, according to the type of use that is made of the Now Platform itself.
The numerous experiences gathered by TOW 80 in over 80 ServiceNow projects developed up to now confirm our extreme expertise and reliability.

TRAINING “ON THE JOB”: OTHER COURSES

Tow 80 is able to provide advice on other areas. By way of example, we have already provided the following “on the job” training sessions:

  • training of ITSM operators (on behalf of ServiceNow)
  • scripting
  • advanced reporting
  • advanced system administration
  • Performance Analytics.

It is also possible to organize similar consultations on other issues, both in Italian and in English.