The ServiceNow Human Resources Service Management (HRSM) application automates standard HR processes within the company, in order to eliminate the exchange of checklists, e-mails and phone calls by the Staff Department. An interactive course where participants will acquire in-depth knowledge and practice configuring and using the ServiceNow HRSM application.
Course duration: 2 days (9: 00-17: 30)
Technical level: intermediate
Certification issued: Certified Implementation Specialist – HR.
These sessions are designed for HR administrators, ServiceNow administrators and consultants who need to implement, configure and administer HRSM. At the end of the lessons and the HR Implementation course, ServiceNow advises participants to gain three to six months of experience on the platform, on one or two HRSM projects, before attempting the certification exam.
Una combinazione di spiegazioni ed esercizi aiuterà i partecipanti a: