An interactive course in which participants will gain in-depth and practical knowledge in configuring the ServiceNow HRSD application. They will have access to personal instances, prepared test areas, and will practice on the needs of a fictitious company. The sessions are characterized by the completeness of the exercises and by the consolidation of concepts through the variety of the different laboratories.
Course duration: 2 days (9: 00-17: 30)
Technical level: advanced
Certification issued: Certified Implementation Specialist – HR
This course is designed for HR administrators, ServiceNow administrators and consultants who need to implement, configure and administer HRSD.
At the end of the sessions, ServiceNow advises participants to gain three to six months of experience on the platform, on one or two HRSD projects, before attempting the certification exam. The topics covered include: