This course enables participants to successfully implement ServiceNow core functionality to meet the customer’s business requirements, and serves as a foundation for implementing business-oriented applications. It covers technical aspects and provides practical exercises. This combination allows participants to acquire technical skills typical of their role, as well as develop an overall view of the responsibilities of the entire group.
Course duration: 3 days (9:00-17: 00)
Technical level: advanced
Certification issued: Not provided
This course is designed for technical consultants, developers, solution consultants, system administrators, and architects who wish to follow a path to becoming certified implementation specialists. After the lessons, participants will be able to choose specific paths to continue their training. Using practical exercises, presentations and simulations, students will work on pre-existing knowledge and apply best practices, which include:
Working in groups with development and test instances, students will experience: