With this interactive course, participants will learn to master the configuration and use of the ServiceNow Performance Analytics application (Premium version). The course is designed for Performance Analytics administrators, power users and business process owners who are required to have a deeper knowledge of Performance Analytics.
Course duration: 2 days (9: 00-17: 30)
Technical level: intermediate
Prerequisites: ServiceNow Fundamentals
Certification issued: Performance Analytics Micro Certification
The lessons of this course are designed for Performance Analytics administrators and power users in charge of administering the application. Even the owners of all those services who have the task of designing the requirements and specifications for the creation of indicators and dashboards, can certainly benefit from our sessions.
A combination of lessons and exercises will allow participants to: